Staq is a comprehensive automation system for enterprises, including a Service Desk and a maintenance and repair system. The product offers three interfaces: Admin Panel, a mobile application for performers, and a personal account for users. Requests can be submitted via Email, Telegram, and other channels.
Staq Key Features:
1. Request Management
• Receive requests via your personal account, email, or Telegram.
• Create one-time or recurring requests.
• Use checklists to simplify task execution and reduce the likelihood of errors.
• Set up automatic routing of requests to responsible performers.
• Integrate Staq with alternative systems to generate requests from external systems.
2. Personal Account
• Convenient interface for submitting requests.
• Tracking approval stages.
• Access to colleagues contact information and company news.
• Built-in chat for clarifying information on requests.
• Knowledge base with automatic article recommendations.
3. Object database
• Complete information about objects and equipment.
• Document binding and assignment of responsible persons.
• Generation of QR and binding of NFC tags to record the presence of employees.
4. Incident management
• Recording incidents during rounds or scheduled work.
• Instant notification of responsible persons.
• Setting up notifications depending on the severity of the incident.
5. Directories
• Maintaining information about clients, employees, companies, work groups, work schedules and calendars.
6. Monitoring system and IoT
• Connecting any sensors for automatic generation of work when parameters deviate.
• Automatic creation of incidents or requests with notification of responsible employees.
• Functionality of mnemonic diagrams for displaying data from sensors on control screens.